Refund Policy
Every STICKPEEL order is custom printed and cut just for you, so we can't accept returns or offer refunds for change of mind or for orders that match the artwork you submitted. We do want you to be happy with what you receive, so please read the details below.
When we will reprint or refund
If your order arrives damaged, has a printing or cutting defect, or is not what you ordered (for example, the wrong size, material or quantity), we'll reprint your order or refund you, whichever you prefer.
To qualify, email us within 14 days of delivery at stickpeelllc@gmail.com with your order number and clear photos of the problem.
What isn't covered
- Low-resolution or blurry artwork that was printed as submitted
- Minor color differences between your screen and the printed sticker, since screens and printers display color differently
- Mistakes in the artwork, spelling or design you uploaded
- Orders where the wrong shipping address was entered at checkout
Cancellations and changes
Because orders go into production quickly, please email us as soon as possible if you need to cancel or change an order. We can cancel or change it only if it hasn't started production yet.
Lost packages
If your tracking shows your order as delivered but you didn't receive it, or it hasn't arrived after a reasonable time, contact us and we'll help sort it out.
How refunds are issued
Approved refunds are returned to your original payment method. Your bank may take several business days to show the credit.
Questions?
Email stickpeelllc@gmail.com and we'll get back to you.